Job Posting: Compliance Representative

 
RingPartner is hiring a Compliance Representative
 

The Compliance Representative will be responsible for coordinating and executing all of RingPartner’s compliance initiatives. They will ensure that all policies and procedures are implemented and well documented. They will have a keen sense of detail, and be immersed in industry regulations. This position will also establish risk management strategies, identify compliance violations, perform internal reviews and ensure that RingPartner and its clients are compliant.

You are:

  • Friendly, personable and hardworking
  • Someone who excels in a collaborative team environment
  • Organized and disciplined with excellent follow-through
  • Able to make decisions in a fast paced and constantly changing environment
  • Confident and willing to take on tasks with little direction 
  • Resourceful and willing to go the extra mile to find the answer


We are:

  • A fun and energetic team of experienced digital marketing professionals
  • A close knit group that works hard but has a lot of fun
  • Focused on providing an exciting and progressive work environment
  • Servicing clients as diverse as Empire Today, Mr. Rooter, ADT and DirectTV
  • Motivated by achieving and growing revenue goals


Duties And Responsibilities:

  • Act as a single point of contact for all regulatory and compliance related matters
  • Utilize various tools and reports to proactively identify fraudulent call traffic
  • Listen to targeted call samples for quality and compliance
  • Perform investigations with various proprietary and web-based tools
  • Handle all account suspensions and communication with our clients
  • Liaise with our legal team to review contracts and highly sensitive documents
  • Research industry regulations and best practices for compliance
  • Ensure RingPartner and its clients adhere to various industry specific compliance regulations
  • Design and implement creative approval guidelines

Desired Skills:

  • Intermediate Excel/Google Sheets skills
  • Strong organizational skills, ability to identify what needs to be done, handle multiple projects, and provide follow-through
  • Proven ability to organize your own workload, prioritize tasks and handle changing priorities
  • Driven to find answers when resources may be limited
  • Excellent verbal and written communications skills
  • Strong attention to detail

If you are interested in applying, email your resume to opportunitycalls@ringpartner.com (bonus points if you send us your LinkedIn profile!). Please don't send a cover letter (we probably won't read it).

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